Are you having trouble sending Snapchat videos? You’re not alone! Many users face issues when trying to share their snaps with friends. In this article, we’ll explore the common reasons why your Snapchat videos won’t send and provide you with step-by-step solutions to get you snapping again in no time.
Why Won’t My Snapchat Videos Send?
Before we dive into the fixes, let’s take a look at some possible reasons why your Snapchat videos won’t send:
Internet Connection Issues
A slow or unstable internet connection can cause your Snapchat videos to fail to send. Make sure you have a strong and stable internet connection, whether it’s Wi-Fi or mobile data. Try restarting your router or switching to a different network to see if that resolves the issue.
Server Issues
Sometimes, Snapchat’s servers can be down or experiencing technical difficulties, which can prevent your videos from sending. Check Snapchat’s official Twitter account or website to see if there are any reported outages or maintenance scheduled.
App Issues
A buggy or outdated Snapchat app can also cause sending issues. Ensure you’re running the latest version of the app and try restarting it or reinstalling it if necessary.
Video File Size
Snapchat has a file size limit for videos, which is around 61 seconds or 250MB. If your video exceeds this limit, it won’t send. Try trimming or compressing your video to make it smaller.
Airplane Mode and Do Not Disturb
If you have Airplane Mode or Do Not Disturb enabled, it can block Snapchat from sending videos. Turn these features off and try again.
Solutions to Send Your Snapchat Videos
Now that we’ve covered the possible reasons, let’s get to the solutions!
Check Your Internet Connection
As mentioned earlier, a stable internet connection is essential for sending Snapchat videos. Here’s how to check your connection:
- Restart your router: Unplug your router, wait for 30 seconds, and plug it back in. This often resolves connectivity issues.
- Check your mobile data: If you’re using mobile data, ensure you have a strong signal and enough data left.
- Switch to a different network: Try connecting to a different Wi-Fi network or switching to a different mobile data provider.
Update Your Snapchat App
An outdated Snapchat app can cause sending issues. Here’s how to update your app:
| Platform | Update Steps |
|---|---|
| iOS | Open the App Store, search for Snapchat, and tap “Update.” |
| Android | Open the Google Play Store, search for Snapchat, and tap “Update.” |
Trim or Compress Your Video
If your video exceeds the file size limit, try trimming or compressing it. Here are some tips:
- Trim the video: Use Snapchat’s built-in trimming feature to cut your video into smaller clips.
- Use a video compressor: Download a video compressor app, such as Video Compressor or Resize Video, to reduce the file size.
Disable Airplane Mode and Do Not Disturb
Make sure Airplane Mode and Do Not Disturb are turned off:
- Go to your device’s settings and toggle off Airplane Mode.
- Go to your device’s settings and toggle off Do Not Disturb.
Clear Snapchat Cache and Data
Clearing Snapchat’s cache and data can resolve sending issues. Here’s how:
- Go to your device’s settings and select “Storage.”
- Select “Internal Storage” or “SD Card” (depending on where Snapchat is installed).
- Select “Snapchat” and then “Clear Cache” and “Clear Data.”
Check Snapchat’s Server Status
If none of the above solutions work, check Snapchat’s server status:
- Visit Snapchat’s official Twitter account or website to see if there are any reported outages or maintenance scheduled.
- Check Down Detector or similar websites to see if other users are experiencing issues.
Restart Your Device
Sometimes, a simple device restart can resolve the issue:
- Press and hold the power button until the “Power off” option appears.
- Tap “Power off” and wait for 30 seconds.
- Press and hold the power button again until your device turns back on.
Contact Snapchat Support
If none of the above solutions work, it’s time to contact Snapchat Support:
- Open Snapchat and go to the “Settings” icon.
- Tap “Support” and then “Contact Us.”
- Fill out the support form with a detailed description of your issue.
In conclusion, sending Snapchat videos can be a breeze if you follow these steps. Remember to check your internet connection, update your Snapchat app, trim or compress your video, disable Airplane Mode and Do Not Disturb, clear Snapchat cache and data, check Snapchat’s server status, restart your device, and contact Snapchat Support if necessary. With these solutions, you’ll be snapping like a pro in no time!
Why is my Snapchat video not sending?
Your Snapchat video may not be sending due to a variety of reasons such as poor internet connection, outdated app version, or server issues. If you’re experiencing this problem, try restarting the app or checking your internet connection. Additionally, make sure your Snapchat app is updated to the latest version.
If the issue persists, try clearing the app’s cache and data or reinstalling the app altogether. You can also try sending a video to a different friend or in a different chat to see if the issue is specific to a particular conversation or friend. If you’re still having trouble, it’s possible that the issue is on Snapchat’s end, and you may need to wait for a few hours for the servers to resolve the issue.
How do I fix Snapchat video sending issues?
To fix Snapchat video sending issues, try the following steps: restart the app, check your internet connection, and update the app to the latest version. If the issue persists, try clearing the app’s cache and data or reinstalling the app altogether. You can also try sending a video to a different friend or in a different chat to see if the issue is specific to a particular conversation or friend.
If none of the above steps work, try checking Snapchat’s server status to see if there are any known issues. You can also try reaching out to Snapchat’s support team for further assistance. They may be able to provide more specific guidance or help you troubleshoot the issue.
Why does my Snapchat video keep failing to send?
If your Snapchat video keeps failing to send, it’s possible that the file size is too large or the video is too long. Snapchat has a maximum file size limit for videos, and if your video exceeds that limit, it may not send. Additionally, if your internet connection is slow or unstable, it may cause the video to fail to send.
Try compressing the video file or trimming it to a shorter length to see if that resolves the issue. You can also try sending the video in smaller chunks or splitting it into multiple files. If you’re still having trouble, try sending a different video to see if the issue is specific to the particular video you’re trying to send.
Can I recover a Snapchat video that didn’t send?
Unfortunately, if a Snapchat video doesn’t send, it’s likely that it’s gone forever. Snapchat doesn’t store unsent videos, and once you close the app or the chat, the video is deleted. However, if you’re able to reproduce the video, you can try sending it again.
If you’re really attached to the video, you can try reaching out to Snapchat’s support team to see if they can assist you in recovering the video. However, it’s unlikely that they’ll be able to retrieve the video for you. Instead, try taking a screenshot of the video or recording it on your phone’s camera roll before sending it to Snapchat.
Why does my Snapchat video take so long to send?
If your Snapchat video is taking a long time to send, it’s likely due to your internet connection speed. If your internet connection is slow, it can cause the video to upload slowly or fail to send altogether. Additionally, if the video file is very large, it may take longer to upload.
Try checking your internet connection speed to see if it’s slow. You can try restarting your router or modem to see if that resolves the issue. Additionally, try compressing the video file or trimming it to a shorter length to reduce the upload time.
Can I cancel a Snapchat video that’s sending?
Unfortunately, once you tap the send button on Snapchat, the video is sent and can’t be cancelled. Snapchat’s algorithm is designed to send videos quickly and efficiently, and once the video is sent, it’s gone.
If you accidentally send a video to the wrong person or wish you hadn’t sent it, you can try apologizing to the recipient or explaining the situation. However, you can’t cancel the video or retract it once it’s been sent.
Why do my Snapchat videos keep getting stuck on sending?
If your Snapchat videos keep getting stuck on sending, it’s likely due to a glitch or bug in the app. Try restarting the app or checking for updates to see if that resolves the issue. Additionally, try clearing the app’s cache and data or reinstalling the app altogether.
If the issue persists, try reaching out to Snapchat’s support team to report the issue. They may be able to provide more specific guidance or help you troubleshoot the issue. Additionally, try checking Snapchat’s server status to see if there are any known issues that may be causing the problem.